hearing test in progress

Hearing Evaluations

audiologist conducting a hearing test

The Latest Technology

performing an ear exam with an otoscope

Personalized Care


At Franklin Hearing Center, we offer a wide range of audiology services to protect your hearing, help you to hear more clearly and maintain the health of your ears so you can stay connected to the sounds of life. Begin your journey with a consultation.

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Prior to your initial visit, we will check your insurance to determine if you have hearing benefits.  Then when you come in for your consultation, one of the members of the audiology team will take a complete hearing case history, listen to your hearing or ear care concerns, discuss our services and determine the next steps.

Since hearing loss typically comes on gradually and may be hard to recognize, a hearing test can give us an accurate picture of where your hearing is today and establish a baseline for future visits. We will check your ear canals for wax, use state-of-the-art equipment to test frequencies throughout the speech range, evaluate your ability to understand speech and assess the overall health of your hearing mechanism. We will then review all the results with you and discuss what follow-up steps, if any, should be taken, such as a medical examination or hearing aids.

Some signs that you may have a hearing loss and could benefit from a hearing test include:

  • Having difficulty hearing someone speaking in a whisper
  • Hearing muffled sounds when listening to the television or the radio

Find out if you have signs of a hearing loss. TAKE THIS QUIZ.

Find out what to expect when you start your journey to better hearing.


Wonder what it’s like to have a hearing loss?



Not all hearing losses require hearing aids to hear better. However, if you have a hearing loss, it is very likely that a hearing aid can help you reconnect to the sounds of life that you may be missing. If your hearing test indicates that you could benefit from a hearing aid, we can help you determine which type is best for your specific needs. Learn more about hearing aids.

Since there is no one-size-fits all approach to hearing aids, Franklin Hearing Center provides concierge-level service and the highest quality experience available in the hearing aid industry, including:

  • Customized hearing aid fitting sessions – Properly fitting hearing aids are more comfortable and can maximize your hearing potential. Once your hearing aids are delivered, we will show you how and use computerized verification to be sure they are functioning properly. We will also install any apps on your smartphone that may help you get the full function of your new system.
  • Prompt, personal service – When you need help with your hearing aids, we are available and will schedule an appointment right away.
  • Free loaner hearing aids – When your hearing aids need off-site manufacturer servicing, we will provide loaner hearing aids at no charge to you. This means you will not have to go without hearing amplification for an extended period of time while your aids are being repaired.
  • Flexible payment plans – We offer several payment options for your hearing aids so that you don’t have to compromise your hearing care due to budget. Ask about monthly payments such as CareCredit, leasing options and information about insurance discount programs.

Learn more about hearing aids.

We carry any style of discreet and effective hearing aids that are currently available, including:

  • Receiver-in-canal (RIC)
  • Behind-the-ear (BTE)
  • In-the-ear (ITE)
  • Completely in-the-ear (CIC)
  • Invisible in-the-canal (IIC)
  • Extended-wear (Lyric)

The variety of high quality and innovative brands we offer allow you to choose what is best for your specific hearing loss, lifestyle and your financial concerns.

Here are a few of the brands we carry:

We carry all of the maintenance and cleaning supplies you will need for your hearing aids, making us a one stop shop for all of your hearing aid needs. Whether you need batteries or a full maintenance kit, we can provide the necessary products and guidance on how to use each item.

Some items we carry:

  • Hearing Aid Dehumidifiers (designed to remove moisture from your hearing aids)
  • Hearing Aid Maintenance Kits
  • Hearing Aid Batteries
  • AudioWipes (cleans hearing aids, headphones, earmolds, ear inserts, listening devices)

If you are having a specific problem such as hearing the doorbell, but your hearing test does not indicate that you need hearing aids, you may benefit from an assistive device. In addition, even if you have hearing aids, there may still be difficult listening situations that you may still encounter where you need additional help.

Come and talk with our staff about your particular needs. We have a selection of alarm clocks, alerting and flashing systems and captioned and amplified telephones. You can even try out devices (in our office) that amplify music and TV sounds.

Here are a few of the items we carry:

  • Captioned & Amplified Telephones (free to those with hearing loss through the ADA act)
  • TV Listening Systems (wireless headphones that work in your house or yard)
  • Stationary TV Soundbox
  • Resound, Phonak and Starkey TV Streamers (turns hearing aids into wireless headphones)
  • Resound Remote Control


Repeated exposure over time to loud noises, machinery and music (live or even through earbuds) can damage your hearing. Some of the warning signs of over-exposure to hazardous noise are:

  • Inability to communicate with someone 3 feet away without shouting while in the presence of noise
  • Pain in your ears after leaving a noisy area
  • Immediate ringing or buzzing (tinnitus) in your ears
  • Sudden difficulty understanding speech

A noise-induced hearing loss cannot be medically treated or reversed, but it can be prevented. We can help you select the type of protection that is best for you, including:

  • Custom fit hearing protection for motorcyclists, dentists, snoring spouses, pilots and race car drivers, just to name a few
  • Custom fit musician’s earplugs or monitors. Read more in our Musician’s Corner.
  • Custom electronic hearing protection and earplugs for industrial workers, military personnel and hunters.

Learn more about hearing protection.

There are many things you can do to maintain the health of your ears. Whether you have excess wax (cerumen), difficulty with pressure changes during air travel, or an ear condition that requires swimplugs while you are in the water, our staff can offer you solutions to make your ears more comfortable.

Here are a few products we offer in our office:

  • Audiologist’s Choice Ear Wax Removal Drops
  • Ear Planes (negate the painful effects of cabin pressure changes)
  • Mack’s Pillow Soft Earplugs
  • Swimplugs (custom-made plugs for people with ear conditions where water exposure should be avoided)
  • Miracell ProEar (stops itching ears, softens ear wax and soothes irritations)

Common facts about hearing loss:

  • Nearly 50 million Americans experience hearing loss.
  • 1 in 5 American adults, 1 in 5 American teens and 3 in 5 returning military service members have a hearing loss. 1 in 8 has a hearing loss in both ears.
  • Nearly half of people aged 75+ and approximately 1/3 of those aged 65-74 have a hearing loss. It is the third most prevalent chronic health condition facing seniors.
  • Tinnitus affects approximately 10% of Americans on a regular basis.
  • About 80 of hearing losses can be treated with hearing aids, but only 1 in 4 individuals
  • Excessive noise damages the delicate hair cells in the inner ear, resulting in sensorineural hearing loss and often tinnitus (ringing of the ears).
  • Those who work in noisy occupations or engage in recreational activities such as fireworks, concerts, hunting, movies, sporting events and motorcycles are more likely to be exposed to dangerous levels of noise.
  • The effects of noise on hearing are often underestimated because the damage takes place so gradually.

Source: Hearing Health Foundation. Learn More.


Tinnitus is defined as hearing sound when there is no external physical source present. People use a variety of terms such as hissing, roaring, ringing or chirping to describe it. It has numerous causes: medications, too much ear wax, ear infections, acoustic tumors or exposure to excessive noise. However, unfortunately, many times a cause can’t be pinpointed.  Read more about Tinnitus. 

If you believe you are experiencing symptoms of tinnitus, request a call back today.

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Think you might have a hearing loss?

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